We are excited to announce the upcoming launch of the ROC (Roster of Care) Tool, a powerful new feature within the upgraded SIL Connect website.

Designed specifically for NDIS providers, the ROC Tool helps simplify the planning, management, and reporting of Roster of Care information while supporting operational efficiency and compliance requirements.

What is a Roster of Care?

A Roster of Care (ROC) is an important document used by NDIS providers to demonstrate how support services are delivered to participants within Supported Independent Living (SIL) and other support environments. It outlines staffing arrangements, participant support requirements, support ratios, and the allocation of care hours required to meet participant needs.

Maintaining an accurate and well-structured Roster of Care is essential for effective service delivery, operational planning, funding management, and compliance with NDIS requirements.

Why NDIS Providers Need an Effective ROC Solution

Managing Roster of Care information manually can be time-consuming and complex. Providers often need to coordinate multiple participants, support workers, shifts, support ratios, and funding arrangements while ensuring records remain accurate and up to date.

The ROC Tool has been developed to reduce administrative burden and provide providers with a smarter way to manage these critical processes.

Key Features of the ROC Tool

✅ Staff Rostering Management

Create and manage support worker rosters efficiently while maintaining visibility across shifts and support arrangements.

✅ Participant-to-Support Ratio Tracking

Monitor participant support requirements and staffing allocations to ensure appropriate support levels are maintained.

✅ Funding Calculations

Automatically calculate support hours and funding requirements based on rostered supports and participant needs.

✅ Comprehensive Reporting

Generate detailed reports to assist with planning, auditing, operational reviews, and service management.

✅ Downloadable Compliance Reports

Access and download reports that support record keeping, documentation, and compliance requirements.

✅ Centralised Care Management

Maintain all Roster of Care information in one convenient location, reducing administrative workload and improving accessibility.

Benefits for NDIS Providers

The ROC Tool has been designed to help providers:

• Improve operational efficiency

• Reduce manual administrative work

• Maintain accurate staffing records

• Monitor participant support requirements

• Improve workforce planning

• Generate reports quickly and efficiently

• Support compliance and auditing requirements

• Enhance visibility across support arrangements

Supporting Better Outcomes for Providers and Participants

By providing a centralised and streamlined approach to Roster of Care management, the ROC Tool helps providers spend less time managing documentation and more time focusing on delivering quality support services.

With improved visibility of staffing requirements, participant support needs, and funding allocations, providers can make informed decisions that support both operational success and positive participant outcomes.

Coming Soon to SIL Connect

The ROC Tool will be available as part of the upcoming SIL Connect website launch. This exciting addition reflects our commitment to providing practical digital solutions that support NDIS providers across Australia.

We look forward to helping providers simplify Roster of Care management, improve efficiency, and strengthen compliance through smarter technology.

For more information:

📞 1300 024 409

📧 info@silconnect.com.au

🌐 www.silconnect.com.au

SIL Connect – Connecting Care. Empowering Lives.